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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which three statements are true about processing options in Web Services? (Choose three.)

A) FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.
B) FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.
C) SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
D) SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
E) SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
F) SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.

2. Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

A) Rollups
B) Auto Filter
C) Slicing
D) Bucket Filter
E) Applied Filter

3. Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code"ACCESS_DENIED".
What are two reasons for this? (Choose two.)

A) For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.
B) Staff account credentials are not correct.
C) For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
D) Knowledge Foundation API can only be used by an internal application.
E) Staff account profile does not have permission to access Knowledge Foundation API.

4. Which three values does Knowledge Advanced use to calculatewhether the answers returned have improved?
(Choose three.)

A) the total number of times documents were clicked on
B) the number of times the "Is this answer helpful?" option has been selected as "Yes"
C) the number of times documents were clicked on as a result after a particular answer
D) the number of cases linked to the top answer
E) the total number of times the search has been made with the search string containing the title of the document

5. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. FetchContact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A".
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet allthe requirements?

A) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHEREC.Name.First like 'A%' ORDER BY Contact.First;
B) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
C) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
D) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;

Solutions: