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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Reference Implementations & Frameworks | 10% | - Cross-cloud customer record resolution - Order Management frameworks (import frameworks, CRM sync) |
| Topic 2: Platform Integration | 13% | - Omnichannel Inventory activation and configuration - Integration with B2C/B2B Commerce - Platform events, triggers, and push notifications |
| Topic 3: Data Management | 17% | - Data import/export (Data Loader, CLI, Apex scripts) - Historical data loads and transformation - Data model and object relationships (Order, Order Summary, etc.) - Composite and Composite Graph APIs |
| Topic 4: Order Management Domain Knowledge | 17% | - Business value-based integration decisions - System landscape mapping and integration prioritization - Integration timing and architecture alignment |
| Topic 5: Platform Development | 23% | - Testing strategy and performance considerations - Apex Actions for Flow and LWC - Apex-based integrations (Invoices, Payment Tokens) |
| Topic 6: Omnichannel Inventory | 13% | - Headless API integration with Order Management - OCI positioning and configuration |
| Topic 7: Advanced Use Cases | 7% | - Fraud detection and business rule customization - Remorse periods and advanced order flows - Bulk order processing and remediation scenarios |
Salesforce Order Management Developer Accredited Professional Sample Questions:
1. Which is the first step in configuring Omnichannel Inventory for Salesforce Order Management?
A) Automate inventory updates using Apex Triggers
B) Define inventory locations and their relationships
C) Decommission existing inventory management systems
D) Enable real-time reporting for inventory levels
2. What are the capabilities of the Mainstreet Framework in Salesforce Order Management? (Choose two)
A) Managing real-time inventory updates
B) Importing historical data for Order Management
C) Customizing workflows for enriched B2C use cases
D) Automating API-based payment integrations
3. What is a key consideration when integrating Omnichannel Inventory with B2C Commerce?
A) Ensuring compatibility with real-time inventory tracking APIs
B) Limiting the integration to batch updates
C) Avoiding the use of Salesforce-native tools
D) Migrating inventory data using manual processes
4. What should be included in a comprehensive testing strategy for Order Management integrations? (Choose two)
A) Integration testing for end-to-end data flows
B) Manual testing for static workflows exclusively
C) Avoiding automated test cases to simplify processes
D) Performance testing under peak load conditions
5. What are key benefits of using Platform Events in Salesforce Order Management integrations? (Choose two)
A) Replacing APIs for all integrations
B) Automating historical data imports
C) Enabling event-driven architecture for workflows
D) Supporting real-time data synchronization
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: A | Question # 4 Answer: A,D | Question # 5 Answer: C,D |




