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What is the duration of the Field-Service-Lightning-Consultant Exam
- Number of Questions: 60
- Passing Score: 70%
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
Field-Service-Lightning-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant exam dumps will include the following topics:
- Manage Case 7%
- Configure Contracts, Entitlements, and Warranties 8%
- Configure Mobility 17%
- Manage Scheduling and Optimization 28%
- Manage Assets 5%
- Manage Work Order 32%
- Manage Inventory 3%
Salesforce Field-Service-Lightning-Consultant日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Field Service Lightning Setup and Configuration | 22% | - Define license types and permission sets - Set up service resources, skills, and time sheets - Configure service territories, operating hours, and locations - Define products, assets, and inventory settings |
| Mobile and Field Execution | 17% | - Track time, inventory, and work completion - Configure Field Service mobile app settings - Manage mobile workflows and offline access |
| Work Order Management | 23% | - Configure work order lifecycle, types, and milestones - Set up entitlements, service contracts, and SLAs - Relate work orders to cases, accounts, and assets - Manage work order line items and required products |
| Maintenance Plans and Advanced Features | 10% | - Configure reports, dashboards, and analytics - Integrate with Service Cloud and other clouds - Set up recurring maintenance plans |
| Scheduling and Optimization | 28% | - Implement complex work and multi-day appointments - Utilize Dispatcher Console features - Manage service appointment lifecycle - Use routing, optimization, and dispatch strategies - Configure scheduling policies and service objectives |
