Microsoft MB-240日本語 : Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)

MB-240日本語 real exams

Exam Code: MB-240J

Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)

Updated: Aug 10, 2026

Q & A: 230 Questions and Answers

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For more info read reference:

Universal Resource Scheduling in Microsoft Dynamics 365 for Field Service Manage scheduling options in Dynamics 365 for Field Service

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How to study the MB-240: Microsoft Dynamics 365 for Field Service Exam

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Skills Tested in the MB-240 Exam

The first thing every candidate should do is review the full list of exam topics. So, the Microsoft Dynamics 365 Field Service test checks a deep understanding of the configuration of field service apps as well as the configuration of a product, service pricing, and bookable resources. Moreover, each test-taker should have an in-depth insight into the management of work orders including incidents, agreements, and inspections. Then, everyone should be experienced in how to schedule and dispatch work orders using schedule boards and Schedule Assistant alongside the configuration of the Universal Resource Scheduling. And the expertise in the management of field service mobility in the new Power Apps-based mobile applications and its configuration will be tested as well. It should be noted that this exam does not cover questions regarding the Xamarin-based mobile application. And finally, the Microsoft MB-240 will measure your ability in the management of inventory and purchasing together with the implementation of Connected Field Service.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx

Potential Candidates and Their Abilities

The MB-240 test is created for the Microsoft Dynamics 365 Customer Engagement Functional Consultants who already have some field service expertise. The individuals who aspire to take this certification exam should have the ability to accomplish the following technical tasks:

  • Schedule and dispatch work orders;
  • Manage assets and agreements;
  • Configure field service applications;
  • Manage inventory and purchasing;
  • Manage field service mobility.

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Microsoft MB-240日本語 Exam Syllabus Topics:

SectionWeightObjectives
Implement Microsoft Power Platform5–10%- Integrate with Power Apps, Power Automate, and Power BI
- Configure and use connected field service and IoT features
- Extend functionality with customizations and solutions
Manage work orders and customer assets25–30%- Process work order lifecycle: creation, assignment, completion, and closure
- Manage customer assets, asset hierarchies, and service history
- Create and manage work orders, work order types, and statuses
- Manage work order products, services, and skills requirements
Manage inventory and purchasing5–10%- Configure inventory settings, warehouses, and product catalog
- Manage purchasing, purchase orders, and vendor returns
- Process inventory transactions: receive, transfer, adjust, and consume
Schedule and dispatch work orders15–20%- Configure and use resource scheduling optimization (RSO)
- Manage bookings, resource availability, and conflicts
- Use schedule board, schedule assistant, and resource optimization
- Configure scheduling parameters, booking statuses, and requirements
Configure field service applications20–25%- Configure resources, resource types, and resource roles
- Configure service agreements, booking rules, and settings
- Configure incident types, service tasks, and products
- Configure core settings and administration areas
Manage the Field Service mobile app5–10%- Install, configure, and deploy mobile app
- Manage mobile user access, security, and synchronization
- Customize mobile forms, views, and offline capabilities

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