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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Behavioral Influences | ~17% | - Individual behavior drivers
|
| Group Development | ~17% | - Group formation and stages
|
| Leadership | ~17% | - Leadership theories and styles
|
| Organizational Culture | ~17% | - Culture definition and components
|
| Performance Evaluation | ~17% | - Evaluation systems and methods
|
| Teams and Team Building | ~17% | - Team types and effectiveness
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. How might a charismatic leader work to increase performance in an organization?
A) Display type A characteristics
B) Avoid increasing personal risk
C) Use a directive approach
D) Articulate an appealing vision
2. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?
A) Establish more rigid roles for group members
B) Make the group larger
C) Physically isolate the group
D) Increase the difficulty of becoming a group member
3. Which statement is true about groupshift?
A) It is a side-stepping technique.
B) It is not a real-world phenomenon.
C) It can be toward caution or toward risk.
D) It cannot be toward greater risk.
4. What defines acceptable standards of behavior that are shared by group members?
A) Group status
B) Group norms
C) Group conformity
D) Group roles
5. A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?
A) Coordinator
B) Controller
C) Planner
D) Motivator
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |




