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IBM 000-586 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Environment Configuration | - Installation and configuration
|
| Topic 2: Solution Design | - Case solution development
|
| Topic 3: Planning and Architecture | - Case management concepts and architecture
|
| Topic 4: Deployment and Maintenance | - Deployment and administration
|
| Topic 5: User Interface and Integration | - Application customization
|
IBM Case Manager V5.1 Sample Questions:
Which two products must be installed if you are using IBM FileNet Case Monitor? (Choose two.)
- A. Cognos Real-time Monitoring
- B. FileNet Case Analyzer
- C. WebSphere ILOG JRules
- D. IBM Content Analyzer
- E. IBM Content Collector
Correct Answer: A,B 🗳️
In addition to case type, properties, document types, and tasks, what are the components of a Solution in Case Builder?
- A. Task steps, roles, inbaskets, and rules.
- B. Task steps, roles, inbaskets, application spaces, and forms.
- C. Roles, task steps, and inbaskets.
- D. Roles, inbaskets, and pages.
Correct Answer: C 🗳️
Where can you find the following collection of data for each solution: solution status, description, Process Engine connection definition, and Case Manager Client URL?
- A. In the IBM Case Manager Solution List page.
- B. In the Business Space configuration setting.
- C. In the IBM Case Manger Builder.
- D. In the IBM Case Manager Administration Client.
Correct Answer: A 🗳️
A solution designer is given the following requirements for an ICM solution. 1. Case workers should have the ability to view and edit form data when processing a work item. 2. Changes to the form data can be saved in the step processor. Which two actions need to be performed to meet this requirement? (Choose two.)
- A. Configure the Case Form widget to use a form attachment. The form data objects can be stored only in the case folder or case sub folders in the target object store.
- B. Add a form attachment and expose that attachment to the step in the step editor in the Forms Designer.
- C. Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the target object store.
- D. Add a form attachment and expose that attachment to the step in the step editor in Case Builder.
- E. Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the design object store.
Correct Answer: A,D 🗳️
What page allows the user to enter data to a form, which is then saved as a form document attachment to the work item?
- A. Case Details Form page
- B. Form Attachment Work Details page
- C. Work Details Form page
- D. Add Task Form page
Correct Answer: B 🗳️
