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Avaya 132-S-710.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operational and Support Considerations | - Maintenance planning
|
| Topic 2: Call Center Architecture Design Fundamentals | - Avaya Contact Center Solutions Overview
|
| Topic 3: Capacity Planning and Performance | - Call center sizing
|
| Topic 4: Solution Design and Deployment | - System integration
|
