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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Installation and Configuration | - Initial system setup
|
| System Features and Services | - Telephony features
|
| SME Communications Solutions Overview | - Avaya Small and Medium Enterprise (SME) portfolio concepts
|
| Maintenance and Troubleshooting | - System monitoring
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
- A. VoiceMail Pro must be part of the domain.
- B. IP Office must be in a SCN.
- C. The Workgroup name must be in each server.
- D. The registry key is a string containing the name of the share.
Correct Answer: D 🗳️
In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
- A. Dependencies
- B. General
- C. Log on
- D. Advanced
Correct Answer: C 🗳️
What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?
- A. NCLI3033211234
- B. NCID3033211234
- C. Nss3033211234
- D. Ns3033211234
Correct Answer: D 🗳️
A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status).
- A. One-X Portal
- B. CCR
- C. ContactStore
- D. Voicemail Pro
- E. IIS
Correct Answer: B 🗳️
An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?
- A. All of the CCR licenses are being used.
- B. The CCR Agent is not a CCR administrator.
- C. The CCR Agent is checked on the user's telephony tab.
- D. The CCR Agent is in After Call Work (ACW).
- E. The CCR Agent is not logged into the telephone.
Correct Answer: C 🗳️
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