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IBM C2010-939 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Architecture and Concepts | - ITIL-aligned configuration management concepts - CMDB data model and relationships - Tivoli CCMDB architecture overview |
| Configuration and Administration | - Configuring CCMDB components - User roles and security configuration - Data synchronization and reconciliation |
| Maintenance and Troubleshooting | - Monitoring system health - Troubleshooting common CCMDB issues - Performance tuning and optimization |
| Installation and Deployment | - Installation prerequisites and system requirements - Initial configuration steps - Deployment architecture components |
| Integration and Data Management | - Data import/export mechanisms - Integration with Tivoli Process Manager - Integration with discovery tools |
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