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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. What does improved serviceability refer to in relation to theIBM SurePOS 5x5 models?

A) having rigorously tested each component used in the systems to ensure a longer life span
B) having on-site service, 24 hours a day, five days a week, next day response time
C) having the virtually tool-less design of several components
D) having on-site service, 24 hours a day, seven days a week, same day responsetime

2. Which product should NOT be used to clean the IBM SurePOS 5x5 touch screen?

A) isopropyl alcohol
B) chlorine
C) mild liquid class cleaner
D) water

3. Which is the standard touch screen LCD type and size on the IBM SurePOS 5x5?

A) High Bright, 12.1 inch(800x600)
B) dual-bulb, 17 inch (1280x1024)
C) dual-bulb, 15 inch (1024x768)
D) single-bulb, 12.1 inch (800x600)

4. The touch screen is not working even though all wires and cables havebeen secured. Running diagnostics does not reveal any issues. What is the next troubleshooting step?

A) replace the touch screen display
B) replace the system board
C) reinstall the touch screen drivers
D) replace the touch screen LCD assembly

5. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?

A) IBM RSS Online Archives
B) 1-800-IBM HELP and follow the product menu selections
C) IBM POS Knowledgebase
D) IBM RSS Online Library of Problem Resolutions

Solutions: