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CompTIA A+ Essentials (2009) Sample Questions:

1. A helpdesk technician is troubleshooting a user's monitor which has a yellow tint. The technician is informed of the asset number and discovers that it is one of the last CRT monitors. Which of the following would be the MOST appropriate response?

A) Have the user carry the monitor to the technician's desk and exchange it for an LCD monitor.
B) Ask the user what changed recently to cause the shaking images.
C) Replace the old monitor with a new LCD.
D) Tell the user to degauss the monitor.

2. When comparing analog display inputs to digital display inputs, which of the following is an advantage that digital has over analog?

A) Supports widescreen resolutions
B) Allows for higher brightness
C) Sustains higher resolutions
D) More crosstalk

3. When designing a PC, which of the following components would help a large application load the FASTEST?

A) 1 MB L2 cache memory
B) High-end graphics card
C) Solid state drive
D) Dual core CPU

4. A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?

A) Connecting the laptop's VGA output to an HDMI adaptor
B) Connecting the laptop's USB output to the television's USB input
C) Connecting the laptop's USB output to the HD television's HDMI adaptor
D) Connecting the laptop's VGA output to the television's VGA input

5. A customer reports the optical drive is no longer responding. Which of the following questions should be asked FIRST?

A) "Did you log in with an administrator account?"
B) "What has changed since the optical drive worked properly?"
C) "Have you been to any inappropriate websites?"
D) "What have you changed since the optical drive worked properly?"

Solutions: