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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A) Document analysis.
B) Questionnaires.
C) Special purpose records.
D) Interviewing.

2. In a particular organisation it is common practice to call all managers by their first name. It is part of the culture of the organisation. Newcomers are quickly corrected if they do not follow this informal approach. What would knowing about this convention be classified as in Requirements Engineering?

A) Tacit individual knowledge.
B) Explicit corporate knowledge.
C) Tacit corporate knowledge.
D) Explicit individual knowledge.

3. What is the business analyst doing when he or she compares the BAM with the current business situation?

A) Conceptual modelling.
B) Analysing perspective.
C) Gap analysis.
D) Defining CATVVOE.

4. Description, impact assessment, probability and countermeasures are usually recorded for which of the following?

A) Requirements.
B) Stakeholdei-s.
C) Key Performance Indicators.
D) Risks.

5. What is stage 0 (zero) of the concerns-based adoption model?

A) Awareness.
B) Initial change.
C) Defininition.
D) Shock.

Solutions: