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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
| Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| User Management | 8%-12% | - Access control management - Business roles and access rights - User creation and maintenance |
| Product and Pricing | 8%-12% | - Pricing components configuration - Internal and external pricing determination - Trigger pricing in sales documents |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Opportunity creation and buying center - Lead distribution and qualification |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
In HTML5, what can you do using the field definition link?
There are 2 correct answers to this question.
Response:
- A. Add an extension field to a form template.
- B. Add an extension field to the page layout.
- C. Add an extension field to a data source.
- D. Hide an extension filed form the master template.
Correct Answer: A,C 🗳️
To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
Please choose the correct answer.
Response:
- A. Trigger Submit for Approval in the sales order.
- B. Trigger simulation in the sales order when in offline mode.
- C. Trigger simulation on the sales order in a non-integrated environment.
- D. Trigger simulation on the sales order in an integrated environment.
Correct Answer: D 🗳️
Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Service request
- B. Phone calls
- C. Task
- D. Appointment
- E. Visit
Correct Answer: B,C,E 🗳️
Which elements in a ticket are uniquely identified using a registered product?
There are 2 correct answers to this question.
Response:
- A. Service Level Agreements
- B. Contract
- C. Service Entitlements
- D. Warranty
Correct Answer: C,D 🗳️
Based on which organizational elements can you define sales area information in the product master?
There are 2 correct answers to this question.
Response:
- A. Territory
- B. Sales Organization
- C. Distribution Channel
- D. Sales unit
Correct Answer: B,C 🗳️
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