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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Business Service Management Solutions Overview | - HP Business Service Management (BSM) value proposition
|
| Topic 2: HP Software and IT Management Portfolio | - HP IT Service Management solutions
|
| Topic 3: Sales and Customer Engagement Skills | - Consultative selling methodology
|
HP Selling HP Business Service Management Solutions Sample Questions:
Which primary IT process benefits does the HP Infrastructure Management solution provide?
(Select three)
- A. real-time compliance enforcement
- B. data analytics
- C. management of physical and virtual environments
- D. silo busting
- E. application performance issues
- F. increased IT Network Operations Center efficiency
- G. reduced down time and mean time to resolve (MTTR)
Correct Answer: D,F,G 🗳️
What does HP APM monitor in order to improve application performance so that it aligns with business goals and service objectives?
- A. User experience
- B. Internet connectivity
- C. Virtual device performance
- D. Cloud activity
Correct Answer: A 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?
- A. network automation
- B. compliance and regulatory requirements
- C. demand consolidation
- D. network operations center efficiency
Correct Answer: B 🗳️
With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?
- A. director of applications monitoring
- B. director of performance testing
- C. director of operations
- D. director of mobile applications
Correct Answer: C 🗳️
With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?
- A. director of service management
- B. director of operations
- C. director of mobile applications
- D. director of distributed systems
Correct Answer: B 🗳️
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