Avaya Communication Server 1000 for Avaya Aura® Maintenance : 7004-1

7004-1 real exams

Exam Code: 7004-1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Sep 11, 2026

Q & A: 66 Questions and Answers

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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Networking and Integration- Integration with Avaya Aura® ecosystem
  • 1. SIP and IP telephony connectivity
    • 2. Network troubleshooting basics
      Topic 2: CS 1000 System Architecture- Core system components and architecture overview
      • 1. Hardware and software components
        • 2. Call processing fundamentals
          Topic 3: Installation and Configuration- System setup and initialization
          • 1. Basic system configuration parameters
            • 2. Software installation and upgrades
              Topic 4: Maintenance and Troubleshooting- System maintenance procedures
              • 1. Performance monitoring
                • 2. Alarm handling and fault resolution
                  Topic 5: Telephony Features and Services- Call routing and feature administration
                  • 1. Voice services configuration
                    • 2. User and extension management

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question #1

                      When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?

                      • A. Deploy ESA Package 382 (Virtual Office).
                      • B. Deploy Location Information Services (US)
                      • C. Deploy ESA Package 387 (Virtual Office Enhancement)
                      • D. Deploy Discovery Manager (DM)
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #2

                      Click the Exhibit button.

                      You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
                      Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?

                      • A. Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.
                      • B. Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
                      • C. Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
                      • D. Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Question #3

                      You are responsible for maintaining the Communication Server (CS) 1000E release 7 x system installed at your customer's district office. They would like to use Corporate Directory Feature are accurate? (Choose two)

                      • A. All information files required for generating Corporate Directory must be published in the LDAP directory.
                      • B. The Corporate Directory application obtains information Subscriber and Telephony account information from Subscriber Manger and compiles it into a Corporate Directory Report File.
                      • C. The Corporate Directory application obtains information directly from the CS 1000 database to create the Corporate Directory Report File.
                      • D. All information files required for generating Corporate Directory must be published in the Common Network Directory (CND).
                      Reveal Solution  Discussion  0

                      Correct Answer: B,D  🗳️

                      Question #4

                      Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
                      When a system message in received, which procedure should you use to look it up and display it on the screen?

                      • A. Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
                      • B. Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
                      • C. Enter the system error number followed by <cr> For example, bug4080<cr>
                      • D. Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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                      Question #5

                      In order to set up the Customer Data Block within Element Manager to support Zone Based Dialing, and assuming Package 420 ZBD Package is installed and active, what needs to be done first?

                      • A. Select the "Enable Numbering Zones" option from the customer's Feature page.
                      • B. Select the Private Dial Plan from the customer's Features page.
                      • C. Configure Numbering Zones.
                      • D. Select the Public Dial Plan from the customer's Features page.
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

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