Pegasystems Certified Pega Decisioning Consultant 25 : PEGACPDC25V1

PEGACPDC25V1 real exams

Exam Code: PEGACPDC25V1

Exam Name: Certified Pega Decisioning Consultant 25

Updated: Nov 06, 2026

Q & A: 108 Questions and Answers

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 2
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 3
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 4
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 5
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.

Reference: https://academy.pega.com/exam/certified-pega-decisioning-consultant-5

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions:

Question #1

A financial services organization introduces a new policy that limits each customer to two promotional emails per month. To meet compliance requirements, the implementation team must configure this limit in the Next-Best-Action Designer.
Which configuration steps achieve the desired email frequency limit?

  • A. Establish context-level limits that track two monthly interactions across channels.
  • B. Configure an engagement policy that applies email limits to customer groups only.
  • C. Set customer contact limits for the email channel with a two-message monthly restriction.
  • D. Create a suppression policy that uses a two-email threshold and a monthly tracking period.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

Reveal Solution  Discussion  0

Correct Answer:

Question #3

What significant role can a Switch component play in a decision strategy?

  • A. It displays offers to customers.
  • B. It stores the result of the previous component.
  • C. It pre-calculates the credit score of the customer.
  • D. It avoids redundant calculations.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

Which of the following reasons explains why a customer might receive an action that they already accepted?

  • A. The action suitability conditions are not defined.
  • B. The volume constraint is not set to exclude previously accepted offers.
  • C. The suppression rules are not defined to exclude previously accepted actions.
  • D. The actions are filtered based on eligibility.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

U+Bank presents various credit card offers to Its customers on Its website. The bank uses AI to prioritize the offers according to customer behavior. After the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?

  • A. Similar customers show interest in the offer.
  • B. Similar customers ignore the offer.
  • C. Similar customers do not qualify for the offer.
  • D. Similar customers purchase other offers.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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