Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) : 642-467

642-467 real exams

Exam Code: 642-467

Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)

Updated: Jun 16, 2026

Q & A: 203 Questions and Answers

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Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?

A) Restart Cisco Unified Communications Manager.
B) Enable tracing and use Cisco Unified RTMT to review the traces.
C) Uninstall and re-install Cisco Unified Personal Communicator.
D) Restart the Cisco Unified Presence server.
E) Reset the Presence Gateway.


2. In Cisco Unity Connection, to which three objects can a partition be assigned ? (Choose Three)

A) Hunt Pilot
B) Users
C) Translation Pattern
D) Distribution List
E) VPIM Location
F) Route Patterns
G) Directory Numbers


3. Refer to the exhibit.

Which of the following statements is true about the remote users that are configured in the exhibit?

A) Remote users are needed if VPIM implementation is required between Cisco Unity Express and a third-party voice-mail system that supports VPIM.
B) Remote users must always be added when configuring VPIM on Cisco Unity Express.
C) Remote user configuration is optional for VPIM. It is only necessary if VPIM networking is implemented between a Cisco Unity Connection and Cisco Unity Express systems.
D) Remote users are needed if the dial-by-name feature is required.


4. You are integrating a Cisco Unity Connection server with a Cisco Unified Communications Manager phone system.
You want to create multiple users with voice-mail accounts automatically from existing Unified Communications Manager users.
Which Cisco Unity Connection menu feature should you use?

A) Synch Users feature
B) Cisco Voice Technology Group Subscription feature
C) Bulk Administration tool feature
D) Consolidated Object Backup and Restore Application Suite feature
E) Task Management feature
F) Import Users feature


5. By default, what are two options that are presented to callers for directed calls into a Cisco Unity Connection system? (Choose two.)

A) Listen to the opening greeting.
B) Leave a message if forwarder has a mailbox.
C) Log in to their mailbox with their PIN.
D) Log in to remote mailbox.
E) Enter user ID and PIN.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B,D,E
Question # 3
Answer: D
Question # 4
Answer: F
Question # 5
Answer: C,E

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